Terms of Service

Effective Date: July 31, 2025
Vaishnavi Enterprises
New Delhi, India

Welcome to the official website of Vaishnavi Enterprises. By using our website, services, or purchasing our products, you agree to the terms outlined below. These Terms of Service govern your use of our website and all interactions with our business.

1. Acceptance of Terms

By accessing our site or making a purchase, you agree to be legally bound by these Terms of Service, our Privacy Policy, and any other policies we post. If you do not agree, please do not use our services.

2. Who We Are

Vaishnavi Enterprises is a registered proprietorship based in New Delhi, India. We manufacture and supply a variety of acrylic products, including donation boxes, display stands, gift boxes, QR code holders, and more.

3. Eligibility

To use our services or make a purchase, you must:

Be at least 18 years of age
Provide accurate and complete contact and billing information
Use the website in compliance with all applicable laws and regulations

4. Use of Website

You agree not to:

Copy, distribute, or modify any part of the site without permission
Use the site for any unlawful purpose
Attempt to gain unauthorized access to our systems or data

We reserve the right to restrict access, terminate accounts, or take legal action for any misuse.

5. Orders and Payments

All orders are subject to acceptance and availability. Payment must be completed before dispatch, unless otherwise agreed. For custom orders:

Final specifications must be confirmed in writing
No changes are allowed once production begins
Advance payment may be required

6. Pricing and Taxes

All prices are listed in INR (₹). Prices may change without prior notice. GST and applicable shipping charges will be added at checkout or invoicing.

7. Delivery

We deliver across India using reliable logistics partners
Delivery timelines are estimates and not guaranteed
We are not liable for delays caused by third parties, natural events, or incorrect address details

8. Cancellations, Returns & Refunds

Orders can be cancelled before production or dispatch
Custom products are non-returnable and non-refundable, except in cases of manufacturing defects
Defects or damages must be reported within 48 hours of delivery with supporting images

9. Intellectual Property

All trademarks, product images, content, and branding are the property of Vaishnavi Enterprises. You may not reproduce or use our intellectual property without written permission.

10. Limitation of Liability

We are not responsible for any indirect or consequential damages related to the use of our products or services. Liability is limited to the value of the product purchased.

11. Modifications to Terms

We may update these Terms of Service at any time without notice. Continued use of our site or services constitutes acceptance of the revised terms.

12. Governing Law

These terms are governed by the laws of India, and all disputes shall fall under the jurisdiction of courts in New Delhi.

13. Contact Us

For any questions about these Terms of Service, please contact:

Vaishnavi Enterprises
1st Floor, K 2/10, KH No. 72/5, 72/4/15, BLK K2,
Krishan Vihar, Pooth Kalan Village, RD Public,
New Delhi – 110086, India